INFORMATION
Privacy policy
Last updated: August 24, 2026
Shervinah Universal, at www.shervinahuniversal.com, is operated by Shervinah Solimanzadeh under the Shervinah Universal brand. We respect user privacy and handle personal information in accordance with applicable Israeli privacy and data-security law.
1. Information we collect
We may collect information you voluntarily provide, including your name, email, phone number, country, preferred language and contact method, shipping and billing details, invoice information, course interest, collaboration request, purchase history and messages sent through the site.
For a personal numerology message, we may request your full name, name at birth, birth date, email address, preferred language and the question or area on which you request guidance.
2. Course and club forms
A course interest form is not a final registration and does not require payment. Its details are used to provide course content, dates and pricing. Club membership is voluntary and marketing messages are sent only after explicit consent. Consent may be withdrawn at any time.
3. Technical information and cookies
We may collect IP address, device and browser type, operating system, pages viewed, visit times, referral source, cart activity and saved language or accessibility preferences. Cookies may be used for site operation, security, cart functions, preferences, measurement and marketing when consent is required.
4. Purposes of use
Information may be used to operate and improve the site, answer inquiries, contact course leads, prepare and deliver personal numerology messages, process orders, issue invoices, send products, manage the club, prevent misuse, provide support and comply with legal or accounting duties.
5. Notice and consent
Required and optional fields are identified in the forms. There is no legal obligation to provide information, but without required details we may be unable to deliver a requested service. Service-related consent is kept separate from optional marketing consent.
6. Payments
Credit-card details are not stored on the site. Payments will be processed by an authorized external payment provider. We may receive transaction details such as payer name, amount, date, status and reference number.
7. Storage and security
Information may be stored in the site’s secured hosting environment or by service providers acting for us. We use reasonable measures such as encrypted connections, access restrictions, permission controls, maintenance and backups. No system can be guaranteed completely secure.
8. Retention
Information is retained only for as long as reasonably needed for the purpose for which it was collected, customer service, legal claims and legal, tax or accounting obligations. Information that is no longer needed will be deleted, minimized or anonymized when appropriate.
9. Service providers and third parties
Information may be shared as necessary with hosting, database, payment, shipping, email, customer-management, invoicing, technical-support, security, legal and accounting providers. It may also be disclosed where required by law, to prevent fraud, protect legal rights or as part of a business transfer.
10. Transfers outside Israel
Some providers may store or process information outside Israel, including in countries with different privacy protections. Transfers will be made in accordance with applicable law and appropriate arrangements.
11. Marketing messages
Marketing messages are sent only with consent or another lawful basis. Each marketing email will provide an unsubscribe option. Service, transaction and legally required messages may still be sent where appropriate.
12. Your rights
Subject to applicable law, you may ask to access personal information held about you, correct information that is inaccurate or incomplete, request deletion where there is no continuing lawful need, withdraw marketing consent and ask how your information is used. Additional rights may apply depending on the law governing the user.
13. Adults only
The site, club and paid services are intended for people aged 18 and over. We do not knowingly collect personal information from minors.
14. External links
The site links to Instagram, TikTok, YouTube and other external services. Their own privacy policies apply after you leave this site.
15. Contact and data controller
The controller of personal information is Shervinah Solimanzadeh, operating Shervinah Universal. For privacy questions or requests, email shervinahuniversal@gmail.com. A phone number is not published on the site.
We may update this policy when the site, services, providers or legal requirements change. The latest update date will appear at the top of this page.